Terms of Service

Welcome to Khushk Bahar. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order with us, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

These Terms are designed to ensure a safe, transparent, and reliable shopping experience for all customers.

1. Acceptance of Terms

By accessing or using the Khushk Bahar website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

Your continued use of our website constitutes your acceptance of these Terms and any future updates.

2. Products and Availability

Khushk Bahar offers premium dried fruits, fruit snacks, and related food products.

We strive to display our products, descriptions, images, and prices as accurately as possible. However:

  • Product images are for illustrative purposes and may vary slightly due to lighting, packaging updates, or screen settings.

  • Product availability is subject to stock levels.

  • We reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to:

  • Update product prices at any time.

  • Correct pricing errors.

  • Modify promotional offers without prior notice.

The price applicable to your order will be the one displayed at the time of checkout.

4. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • Khushk Bahar may contact you to verify your order if necessary.

We reserve the right to refuse, limit, or cancel any order due to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Violation of these Terms

  • Incorrect customer information

If your order is cancelled after payment has been received, an appropriate refund will be processed.

5. Payments

We accept payment methods available during checkout, which may include:

  • Cash on Delivery (where available)

  • Debit and Credit Cards

  • Digital Wallets

  • Other secure payment methods supported by our payment partners

All online transactions are processed through secure payment gateways.

6. Shipping and Delivery

Shipping times provided on our website are estimates only.

While we make every effort to deliver orders within the expected timeframe, delays caused by courier companies, weather conditions, public holidays, or unforeseen circumstances are beyond our control.

Please refer to our Shipping Policy for complete delivery information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to food safety regulations, returns are accepted only under eligible circumstances such as receiving damaged, incorrect, or expired products.

Please review our Return & Refund Policy before requesting a return or refund.

8. Customer Responsibilities

As a customer, you agree to:

  • Provide accurate delivery information.

  • Keep your account information secure.

  • Use our website lawfully.

  • Refrain from attempting unauthorized access to our systems.

  • Avoid any activity that may disrupt the functionality of our website.

Customers are responsible for ensuring someone is available to receive the delivery at the provided address.

9. Intellectual Property

All content available on the Khushk Bahar website, including but not limited to:

  • Logos

  • Product photographs

  • Graphics

  • Website design

  • Text

  • Icons

  • Branding

  • Images

is the property of Khushk Bahar or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

10. Limitation of Liability

Khushk Bahar shall not be held liable for any indirect, incidental, or consequential damages arising from:

  • Website interruptions

  • Delivery delays beyond our control

  • Product misuse

  • Customer negligence

  • Third-party service failures

Our maximum liability shall not exceed the purchase price of the affected product.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

We encourage you to review the Privacy Policy carefully.

12. Changes to These Terms

Khushk Bahar reserves the right to modify these Terms of Service at any time without prior notice.

Any updates will become effective immediately upon publication on this page. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts of Pakistan.

14. Contact Information

If you have any questions regarding these Terms of Service, your order, or your rights as a customer, please contact our customer support team through our Contact Us page.

We are committed to providing a transparent, secure, and enjoyable shopping experience for every customer.

Thank you for choosing Khushk Bahar. Your trust and satisfaction are at the heart of everything we do.