Shipping Policy

At Khushk Bahar, we are committed to delivering premium dried fruits and healthy snacks safely and efficiently to customers across Pakistan. We work with reliable courier partners to ensure your order reaches you in the best possible condition.

Nationwide Delivery

We currently deliver to all major cities and most towns across Pakistan. Delivery availability may vary for remote locations depending on courier service coverage.

Order Processing

  • Orders are processed within 1–2 business days after they are successfully placed.
  • Orders received on Sundays or public holidays will be processed on the next working day.
  • During promotional campaigns, festive seasons, or periods of high order volume, processing times may be slightly longer.

Delivery Time

Estimated delivery times, counted from dispatch:

  • Major cities: 3–5 business days
  • Other cities and remote areas: 5–7 business days

These timelines are estimates and may occasionally be affected by weather conditions, public holidays, courier delays, or unforeseen circumstances.

Shipping Charges

  • Delivery is charged at a flat Rs. 250 anywhere in Pakistan.
  • Delivery is free on all orders of Rs. 2,500 and above.

The applicable charge is shown at checkout before you confirm your order.

Order Confirmation

Once your order has been placed successfully, you will receive a confirmation via SMS, email, or WhatsApp.

Please review your order details carefully. If you notice any errors, contact us as soon as possible so we can assist before your order is dispatched.

Order Tracking

After your order has been shipped, you may receive tracking details from our courier partner via SMS or email, depending on the courier service used. You can also contact us at any time to request the latest status of your shipment.

Delivery Attempts

Our courier partners typically make multiple delivery attempts. If you are unavailable or cannot be reached after repeated attempts, the order may be returned to us. In such cases, additional shipping charges may apply if the order needs to be shipped again.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information, including full name, mobile number, complete delivery address, and city.

Khushk Bahar is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged Packages

If your package appears damaged or tampered with on delivery, please:

  • Inspect the package before accepting it.
  • Take clear photographs of the parcel and the product.
  • Contact us within 3 days of receiving your order.

We will investigate and provide an appropriate resolution in line with our Return & Refund Policy.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to factors beyond our control, including severe weather, public holidays, courier operational delays, regional disruptions, or high seasonal demand. We appreciate your patience in such situations.

Need Assistance?

If you have any questions about shipping, delivery status, or your order, we're happy to help. WhatsApp 0320 046 1747 or email hello@khushkbahar.com.

Thank you for choosing Khushk Bahar.