Shipping Policy

At Khushk Bahar, we are committed to delivering premium dried fruits and healthy snacks safely and efficiently to customers across Pakistan. We work with reliable courier partners to ensure your order reaches you in the best possible condition.

Nationwide Delivery

We currently deliver to all major cities and most towns across Pakistan. Delivery availability may vary for remote locations depending on courier service coverage.

Order Processing

  • Orders are processed within 1–2 business days after they are successfully placed.

  • Orders received on Sundays or public holidays will be processed on the next working day.

  • During promotional campaigns, festive seasons, or periods of high order volume, processing times may be slightly longer.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, public holidays, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location and order value.

From time to time, Khushk Bahar may offer Free Shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Order Confirmation

Once your order has been placed successfully, you will receive an order confirmation via SMS, email, or WhatsApp (where applicable).

Please review your order details carefully. If you notice any errors, contact our customer support team as soon as possible so we can assist before your order is dispatched.

Order Tracking

After your order has been shipped, you may receive tracking details from our courier partner via SMS or email, depending on the courier service being used.

You can also contact our customer support team to request the latest status of your shipment.

Delivery Attempts

Our courier partners typically make multiple delivery attempts. If the customer is unavailable or cannot be reached after repeated attempts, the order may be returned to us.

In such cases, additional shipping charges may apply if the order needs to be shipped again.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information, including:

  • Full Name

  • Mobile Number

  • Complete Delivery Address

  • City

Khushk Bahar is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged Packages

If your package appears damaged or tampered with upon delivery, please:

  • Inspect the package before accepting it.

  • Take clear photos of the package and product.

  • Contact our customer support within 48 hours of receiving your order.

We will investigate the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.

Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to factors beyond our control, including:

  • Severe weather conditions

  • Public holidays

  • Courier operational delays

  • Political or regional disruptions

  • High seasonal demand

We appreciate your patience and understanding in such situations.

Need Assistance?

If you have any questions regarding shipping, delivery status, or your order, our customer support team is always happy to help.

Thank you for choosing Khushk Bahar. We appreciate your trust and look forward to delivering premium-quality dried fruits and healthy snacks to your doorstep.